▮ 01 //Rules Of Engagement

FAQs

Q01Is there a credit check?+

No. TrustPay uses affordability-based approval — no hard credit search on your file.

Q02How fast is approval?+

About 60 seconds. You'll get an instant decision.

Q03How long is delivery?+

10 working days to your door across the UK.

Q04Can I bundle items?+

Yes. Console, TV, chair, headset, monitor — combine into one plan.

Q05Do I need a guarantor?+

No guarantor and no deposit required.

Q06Are benefits accepted as income?+

Yes. Universal Credit and other benefits count towards affordability.

Q07What if I've been declined elsewhere?+

Declines from other retailers don't affect your TrustPay application.

Q08What's the APR?+

0% APR on eligible plans. Repayments are spread weekly or monthly.